Customer Support

Got any questions? Concerns? Need Instagram growth tips? Our world-class support team at Stormlikes is here to help. Submit a ticket or start chatting right on this page.

Submit a ticket

White heart outline White heart White heart White heart outline White heart outline
Stormlikes Support & Live Chat

Live status

See current status of our services below. This page gets updated automatically whenever any changes occur.

Stormlikes Status


Our current reply time is around 4 hours. 99% of tickets get responses within 24 hours.

Stormlikes Status


Functioning correctly & delivering as normal.

Read our FAQ

We've collected your most frequent questions below. If you still need help, submit a ticket below or use the live chat on this page (appears when we're online).

How can I get a refund?

Arrow icon

In order to initiate a refund request you can contact us on this page through live chat or through the ticket submission form below.

Our refund policy is that we will issue a no-questions-asked refund if your order has not been delivered within 48 hours. This is a part of our delivery guarantee. In all other cases we will reach back to you with an update, a solution to your problem or issue you a refund depending on your particular case.

If you feel unhappy with your order or if something isn't going right, do reach out to us. We will be happy to assist you.

Why can't I place orders for a private account?

Arrow icon

Your account has to be set to public when purchasing any of our services otherwise the delivery will not start properly.

The reason for this technical limitation is that it's impossible to view posts of a user who is private unless you are following them which makes delivery of our real Instagram likes and views impossible.

When it comes to delivering Instagram followers, private accounts have to approve all follow requests which makes tracking our delivery progress impossible. Therefore you need to have a public account even if you're buying followers from Stormlikes.

I'm subscribed to Automatic services but my old posts haven't received engagement?

Arrow icon

This is correct behaviour. Automatic Likes and Views are delivered only to new uploads. The idea is to provide your new posts with instant engagement.

Any uploads that were published on your account prior to subscribing will not receive engagement. If you want to get engagement on your older posts you can buy real likes and our amazing views at cheap prices.

How can I cancel my Automatic subscription?

Arrow icon

You don't have to contact us to cancel your subscription. This can be done easily on your dashboard. Open the Settings menu for the subscription that you want to cancel, then scroll all the way down. You will find the section that allows you to cancel your subscription in one click.

Can I pay using a gift card?

Arrow icon

It's impossible to pay for our services with prepaid gift cards. The reason is that these cards lack strong security layers that make online transactions safe.

However, you can pay using any of the major debit or credit cards issued by VISA, Mastercard and AMEX. You can also make payments using Apple Pay on compatible devices.

Get in touch

Submit a ticket and we'll get back to you as soon as possible. You can also get in touch by replying to any of our emails.